Hôtel Octroi's legal notice

PRESENTATION
The website http://www.hotel-octroi.com (hereinafter the "Website") is published by the society SAS HOTELS CHARME&DESIGN (hereinafter "SAS HOTELS CHARME&DESIGN").
 
Legal form :  SAS 
Share capital : 80 000 EUR
Trade & Companies Register : CARCASSONNE
APE (principal activity) code : 5510Z
Number assigned during the declaration made to the CNIL : 1660367 v 0
 
SIRET number : 428 581 656 
Intra-Community VAT number: FR 86 581 656 
Legally registered name of your organisation : HOTELS CHARME&DESIGN
Trade name : Hotel Octroi
Legal representative’s name: Stéphane RIVES
Publication manager's name: Stéphane RIVES
 
Registered office address :     2, rue Camille Saint SAENS 11000 Carcassonne
Phone : +33 4 68 11 38 37
Fax : +33 4 68 11 38 39
Primary e-mail address: STEPHANERIVES@ORANGE.FR 
Booking email (if different) : contact@hoteloctroi.com
 
INTELLECTUAL PROPERTY
The Website and each of its component parts may contain confidential information or information protected by legislation governing intellectual property or any other applicable laws.
 
Unless stipulated otherwise, intellectual property rights relating to Content are the sole property of the SAS HOTELS CHARME&DESIGN, the latter granting no licences or any rights other than the right to visit the Website. Users are prohibited from copying, modifying, creating derivative works, assembling, decompiling, assigning, sub-licensing or transferring, in any way whatsoever, any component part of the Content or the Website.
Reproduction of all or some of the Content published on the Website is only authorized for personal and private use, any reproduction and any use of copies of the Content undertaken for other purposes, in any way whatsoever and in any form whatsoever, being expressly prohibited.

COOKIES 
When a User accesses the Website, a cookie may be automatically installed and stored temporarily in the User’s memory or on the User’s hard disk, in order to facilitate browsing on the Website. Cookies are used to record information relating to use of the Website (such as pages viewed, access date and time, etc.).
 
Users have the right to prevent cookies being stored by configuring their browser’s settings. However, this operation will result in all the cookies used by the browser being disabled, including those used by other websites, which may result in the alteration or loss of certain settings or information. The disabling of cookies may modify the way in which the User browses within the Website, or make it difficult. 

LIABILITY
SAS HOTELS CHARME&DESIGN will endeavour to guarantee, to the best of its ability, the accuracy and updating of information published on the Website. SAS HOTELS CHARME&DESIGN reserves the right to modify the Content of the Website, at any time and without prior notice. However, SAS HOTELS CHARME&DESIGN is unable to guarantee the accuracy, detail or completeness of the Content available on the Website and invites Users to contact SAS HOTELS CHARME&DESIGN directly. 

DESIGN
This Website, accessible at https://www.hoteloctroi.com/, has been designed and developed by Diadao Productive, a limited liability company (SARL) with share capital of €100,000.00 legally registered with the Montpellier RCS register under the number 443 748 397 00041 and with the VAT number FR34443748397. The registered office is located Zone Ecoparc – 625 Avenue de la Saladelle 34130 Saint-Aunès – France.

Diadao is an agency specialized in providing online and marketing services to hotels, restaurants, spas, and tourism operators. The Website Artistic Director is Mr. Serge Bija, an external provider from the Diadao digital communication agency.

How to contact Diadao Productive:
•Address: Zone Ecoparc – 625 Avenue de la Saladelle 34130 Saint-Aunès – France
•Phone number: +33 (0)4 67 40 22 73
•Contact email: contact@diadao.fr
•Website: https://www.diadao.fr
 
WEBSITE HOSTING
The website, which can be accessed at https://www.hoteloctroi.com/, is hosted by o2switch, a simplified joint stock company (SAS) with capital of 100,000.00 euros, registered in the Clermont-Ferrand Trade and Companies Register under number 510 909 807 00032, whose registered office is at Chemin des Pardiaux 63000 Clermont-Ferrand - France.

To contact them
Address: Chemin des Pardiaux 63000 Clermont-Ferrand - France
Telephone number: 04 44 44 60 40
Website: https://www.o2switch.fr/

 
CREDITS
Text : SAS HOTELS CHARME&DESIGN
Photos : Jérôme Mondière

PERSONAL DATA PROTECTION
SAS HOTELS CHARME&DESIGN may need to collect personal data from any person (referred to hereinafter as the "User") putting a question to SAS HOTELS CHARME&DESIGN via the Website’s "Contact" menu or reserving a hotel room online. Collection and processing of personal data transmitted by the User to SAS HOTELS CHARME&DESIGN via the "Contact" menu or when reserving a hotel room online are governed by the provisions of Law no. 78-17 the Data Protection Act of 6th January 1978 (modified).

The User has a right to access, correct and delete personal information relating to him/her, as well as the option to object to the processing of his/her data, which he/she may exercise at any time by sending a letter to the following address: 
 
SAS HOTELS CHARME&DESIGN 
2, rue Camille Saint SAENS 11000 Carcassonne
 
Phone : +33 4 68 11 38 37
Fax : +33 4 68 11 38 39
Principal email : contact@hoteloctroi.com
 
The purposes of data collection
The collection of personal data allows SAS HOTELS CHARME&DESIGN : 
• to reply to messages sent by Website Users via the "Contact" menu and to provide  them with information on hotel services, 
• to enable Users to reserve hotel rooms at SAS HOTELS CHARME&DESIGN online. 
Essential information for responding to Users’ requests, such as the User’s surname, first name, address and e-mail address, are marked with an asterisk on data collection forms. If the fields marked with an asterisk are not completed, SAS HOTELS CHARME&DESIGN will be unable to deal with Users’ requests.

For online reservation services, Users’ data is stored on a central server hosted by the supplier. Nom du fournisseur de réservation.

Interface Technologies 
Actiparc 1, Bâtiment 1.5
9001 Avenue Claude Antonetti
13821 La Penne sur Huveaune – France

In accordance with the provisions of the laws and regulations in force, any consumer has the right to have recourse free of charge to a consumer mediator with a view to the amicable resolution of the dispute which opposes him/her to a professional, i.e. in this case SAS HOTELS CHARME&DESIGN. To this end, SAS HOTELS CHARME&DESIGN guarantees the consumer effective recourse to a consumer mediation system.
In order to facilitate access to mediation and in accordance with legal obligations, SAS HOTELS CHARME&DESIGN designates the following mediator as a referent for the resolution of consumer disputes:
Tourism and Travel Ombudsman (MTV)
Website to contact the mediator: https://www.mtv.travel/saisir-le-mediateur/
Consumers may contact the Tourism and Travel Ombudsman in the event of a dispute that has not been resolved directly with SAS HOTELS CHARME&DESIGN, by following the instructions and procedures indicated on the above-mentioned website. The request for mediation must be made within a reasonable time of the written complaint addressed to SAS HOTELS CHARME&DESIGN.
It should be noted that mediation is a voluntary and non-binding process for both parties. It is not a substitute for traditional legal recourse should mediation fail.

More information about cookies

The operating company invites you to consult the CNIL website at the following address: CNIL website, tools to master the tools.